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Why doesn’t your Wi-Fi signal reach upstairs?

Imagine your router as a speaker; the further away you go, the quieter the sound is – until you can’t hear it at all!

Room 1
Volume Level
Room 2
Volume Level
Room 3
Volume Level
Room 1: No loss of volume or quality of sound.
Room 2: After hitting the first wall, volume level and sound quality have been compromised.
Room 3: The weakened sound hits the second wall and is absorbed. Sound doesn’t reach the third room.
Room 1
Signal Level
Room 2
Signal Level
Room 3
Signal Level
Room 1: No loss of Wi-Fi with multiple devices connected.
Room 2: After hitting the first wall, Wi-Fi speed and bandwidth have been compromised.
Room 3: The weakened signal hits the second wall and is absorbed. Wi-Fi doesn’t reach the third room.

What else can affect my Wi-Fi speeds?

Walls and obstacles

They act as barriers, weakening your signal or stopping it completely.

Distance

Your router has a maximum range; the further away you are, the weaker your signal will be.

Interference

Many things in your home can affect your router frequency, such as microwaves, baby monitors and cordless phones.

Your device

Older devices may not be capable of reaching the speeds your broadband can offer.

Too many devices connected

Overcrowding your network will impact your connectivity and speeds, causing buffering and slower loading times.